Blue Star Mental Health Privacy Policy

Effective Date: July 31, 2025

Blue Star Mental Health Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us. Please read this policy carefully. If you do not agree with the terms, please do not access the site.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact details (name, email address, phone number) when you fill out forms or request information
  • Health-related information you volunteer during intake or consultation requests
  • Payment information provided securely through our billing platform

1.2 Information Collected Automatically

  • IP address and browser type
  • Pages you visit and time spent on our site
  • Date and time stamps of your visits
  • Referring and exit pages

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and performance
  • Deliver personalized content

You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage mental health services and resources
  • Respond to inquiries and appointment requests
  • Process billing and payments securely
  • Improve our website, services, and user experience
  • Send event updates, newsletters, or promotional materials (with your consent)
  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Service providers who assist with hosting, data analysis, and billing (under confidentiality agreements)
  • Healthcare professionals involved in your care (with your consent)
  • Legal and regulatory authorities when required by law or to protect our rights
  • Business transfers in the event of a merger, acquisition, or sale of assets—subject to confidentiality protections

4. Data Security

Blue Star Mental Health Services employs administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your information, no online transmission is 100% secure. Please exercise caution when sharing sensitive data on the internet.

5. Third-Party Links

Our website may contain links to third-party sites. We do not control their privacy practices. We encourage you to review the privacy policies of any site you visit.

6. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority
  • To exercise your rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this policy from time to time. When changes occur, we will revise the “Effective Date” at the top. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Blue Star Mental Health Services
1 Bethany Rd, Building 3, Suite 43
Hazlet, NJ 07730
Phone: (732) 479-3263
Email: [email protected]

Thank you for trusting Blue Star Mental Health Services with your personal information. We are dedicated to supporting your journey to wellness while safeguarding your privacy.

NOTICE OF PRIVACY PRACTICES

Effective Date: January 4, 2021

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Blue Star Mental Health Services is required by law to:

  • Maintain the privacy of your protected health information (PHI)
  • Provide notice of our legal duties and privacy practices
  • Follow the terms of this notice

How We Use and Disclose Information

Treatment
We may use your information to provide and coordinate care.

Payment
We may use information for billing and payment.

Operations
We may use information to improve services and operations.

Additional Disclosures

We may disclose information when required for:

  • Public health and safety
  • Legal requirements
  • Law enforcement
  • Preventing serious threats

42 CFR Part 2 Protections

Certain treatment records receive additional protection under federal law.

These records may not be disclosed without written consent except in limited situations.

Consent must include:

  • Information disclosed
  • Purpose
  • Parties involved
  • Expiration

Consent may be revoked at any time.

SMS and Communication Practices

If you provide your phone number and consent:

  • Message frequency varies (2–4/month)
  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance
  • Carriers are not liable for delayed or undelivered messages

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

You have the right to:

  • Access your information
  • Request corrections
  • Request restrictions
  • Request confidential communication
  • Receive a copy of this notice

Data Security

We implement safeguards to protect your information.

Changes to This Notice

We may update this policy at any time.

Complaints

Blue Star Mental Health Services
1 Bethany Rd, Building 3, Suite 43
Hazlet, NJ 07730
Phone: (732) 479-3263
Email: [email protected]

You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights

 

Terms and Conditions

Consent to Communications

By providing your phone number, you agree to receive communications from Blue Star Mental Health Services, including SMS and calls using automated technology.

Message Frequency

2–4 messages per month.

Message & Data Rates

Standard carrier rates apply.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Opt-Out

Reply STOP, END, CANCEL, or UNSUBSCRIBE.
Requests are processed within 10 business days.

Help

Reply HELP or contact:
Phone: (732) 479-3263
Email: [email protected]

No Purchase Requirement

Consent is not required to receive services.

Use of Website

You agree to use this website for lawful purposes only.

Limitation of Liability

Blue Star Mental Health Services is not liable for damages arising from use of this website or services.

Updates

These Terms may be updated at any time.